What circumstances might prevent a message from being delivered to me?
  • If your contact information has changed and you have not registered your new information.
  • If you have only cordless phones in your residence, the power is out and you did not register an alternate phone number.
  • If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine.
  • If you have a privacy manager on your main phone and you did not register an alternate phone number.

Grant County will receive a report of undelivered calls and can instruct the CodeRED system to begin another round of calls to busy numbers. It is best to have an alternate phone number in the calling database for these situations.

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1. What should I do if I receive a CodeRED message?
2. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
3. Will the CodeRED system leave a message on an answering machine?
4. What happens if the line is busy?
5. What circumstances might prevent a message from being delivered to me?
6. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
7. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
8. I have a business located in Grant County. Can I arrange to have CodeRED contact my business?
9. What if I want to register additional numbers for my address?
10. Is my personal information protected?
11. How will I recognize a CodeRED message?